Kelly Klund, LPN

Resource Nurse

Kelly is passionate about improving the aging experience. She has worked in healthcare since 1989 with broad experience as a staff nurse, unit manager, nurse consultant, and clinical project manager in the areas of quality improvement, infection control, staff development, admissions, marketing, and business development. She enjoys program development along with building relationships. 

Kelly has been with Empira since 2016 and has presented Empira’s work to thousands of people across the United States. She believes that every day offers an opportunity to educate professionals in aging services to know better so they can do better. 

Kelly holds an associate degree in practical nursing from Minnesota State College Southeast in Red Wing MN and is enrolled in the Bachelors of Science in Gerontology program at the University of Maryland Global Campus.  
She lives in Wisconsin, has a husband and two children and is an avid Green Bay Packers fan.


Heather Johnson, RN

Resource Nurse

Heather supports evidence-based quality improvement through the development and deployment of Empira signature programs. She presents the best practices and key findings from Empira’s signature programs at local and national conferences.

Having grown up in a family that provided adult and child foster care for individuals with disabilities and mental illness, Heather knew at a young age that she enjoyed taking care of others and pursued her education in healthcare. As a Registered Nurse, she has provided direct care, supervision, team leadership, and mentoring to colleagues and patients. Heather takes great pride in having the ability to positively affect practices in long-term care by leading performance improvement programs and continuing her own education.

Heather enjoys traveling, learning about different cultures, gardening, and reading. Her husband Rich and four children share her love and passion for the outdoors and Minnesota Vikings.

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Adrienne Duncan, BSN, RN

Resource Nurse

As a resource nurse, Adrienne supports the Empira quality improvement programs through education and evidence-based research. Along with her BSN from Viterbo University she has 15 years of experience in various healthcare settings.

Her background is in long-term and memory care, staff development and education, as well as PIPP coordination. This experience along with her passion for life long learning and devotion to harmonious team work has allowed her to serve older adults with a holistic, person-centered care approach.

Adrienne enjoys cooking, watching the Green Bay Packers, sunny getaways, decorating her home, and spending quality time with her husband Blaine and their families. 


Sue Ann Guildermann, MA, RN

Contracted Presenter

Sue Ann retired from Empira after decades of service in long term care. She has touched countless lives both directly and indirectly with a mission to make the aging service industry better than when she started. It is with certainty that Sue Ann has been a game changer; inspiring, challenging and strengthening our industry with more moxie than anyone.